Privacy Policy

1. Introduction

planAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-enhanced learning and development platform.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information
• Professional information (job title, company, industry)
• Account credentials
• Payment information
• Communication preferences

Usage Information

We automatically collect information about your use of our services, including:

• Learning progress and performance data
• Platform usage patterns and interactions
• Device information and technical data
• Log files and analytics data

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Personalize your learning experience
• Generate AI-powered content recommendations
• Analyze learning patterns and outcomes
• Communicate with you about our services
• Process payments and billing
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your employer: If you access our services through your employer's account, we may share relevant learning data with your organization
• Service providers: We may share information with third-party service providers who assist us in operating our platform
• Legal requirements: We may disclose information if required by law or to protect our rights and safety
• Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. AI and Machine Learning

Our platform uses artificial intelligence and machine learning to enhance your learning experience. This may involve:

• Analyzing your learning patterns to provide personalized recommendations
• Processing your content interactions to improve AI models
• Using aggregated, anonymized data to enhance our AI capabilities

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Portability of your data
• Objection to certain processing activities
• Withdrawal of consent where applicable

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@planai.co